Vedded Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telephony services.

1. Collection of Information

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or initiate a demo call.
• Voice Data: When you interact with our AI voice agents, audio recordings and transcripts may be processed to provide the service and improve AI accuracy.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and operating system.

2. Use of Your Information

We use the information we collect to:

• Operate and maintain our voice and data services.
• Improve our AI models and call routing efficiency.
• Communicate with you regarding updates, security alerts, and support.
• Comply with Australian legal obligations.

3. Disclosure of Your Information

We do not sell your personal data. We may share information with third-party vendors (such as cloud hosting providers) who perform services for us, strictly under data protection agreements.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Vedded Pty Ltd
Email: vedded@astrosia.in